Analysis of Interns Work readiness: The Roles of Program quality, Mentor Support, and Project Management Tools Using SEM–PLS

Abstract

Internship programs are an important strategy for improving graduates work readinessin accordance with industry demands. However, the effectiveness of internship programs is influenced by various supporting factors during their implementation. This study aims to analyze the effect of internship program quality and mentor supporton interns work readiness, as well as to examine the moderating role of project management tools usage. This research employed a quantitative approach with a survey design involving interns who had completed internship programs. Data were collected using a five–point Likert–scale questionnaire and analyzed using structural equation modelling–partial least squares (SEM–PLS). The results indicate that internship program quality and mentor supporthave a positive and significant effect on interns work readiness. Furthermore, the use of project management tools was found to strengthen the relationship between these variables and work readiness. These findings highlight the importance of synergy between program quality, mentor roles, and technology utilization in enhancing interns work readiness.